Columbus, Neb. – Electric customers throughout the state are starting to get some unwanted calls.
There has been an increased number of phone scam incidents reported this week to the Nebraska Public Power District by customers who do not get a bill from NPPD. Customers served at wholesale through their community, such as Seward and Dorchester, have reported receiving scam calls from individuals stating that they are with NPPD or ‘the electric utility’ and are collecting for a past due amount on an electric bill..
“Unfortunately, these scams take place every year throughout the country and they tend to move around from one location to another,” said Vice President of Customer Services Ken Curry. “Anyone who receives such a call should not let their guard down.”
These predatory individuals state the bill must be paid immediately or the power will be shut off. Sometimes the scammer’s caller-identification is falsified so it appears to originate from the utility company, a practice known as ‘spoofing’.
To help customers be wary of such scams, NPPD offers the following tips and suggestions:
An informational video concerning scam calls is currently available at www.youtube.com/watch?v=azpRmjS0hT8.