Nebraska Public Power District urges customers: ‘Don’t give out account numbers on scam survey’

October 11, 2012

Columbus, Neb. – Nebraska Public Power District warns local residents and businesses a phone survey to customers of NPPD may be a scam. The ‘survey’ caller identifies him/herself as representing NPPD, asks the customers’ opinion about payment options and requests bank account information, none of which is being asked by the utility.

“NPPD is not conducting any survey asking for this information,” said Robyn Tweedy, NPPD’s customer care business manager.

In September, the District conducted a survey of its end-use customers regarding their opinions on future sources of electric generation in Nebraska. This survey has been completed, and it did not ask about customer information.

“We have been made aware of this bogus survey by a very intuitive customer. We caution customers not to give out critical information, such as bank account or personal information,” Tweedy added. “NPPD does not ask for that type of information as we would already have the customer’s account information on file.”

NPPD urges anyone receiving such a call to not give out any information and to immediately end the phone call.

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