Fees For Service

Connect Charge (Non-Refundable):

$20 – Applicable to every new account, move or transfer.

The following options are available for landlords:

  • Option 1 ($5) - NPPD will read service into the Landlord/Property Owner’s name when the tenant requests disconnection of service. There is no notification to the Landlord of the change in service. Notification will be received when the Landlord receives the bill for service.
  • Option 2 ($10) - NPPD will read service into the Landlord/Property Owner’s name when the tenant requests disconnection of service. NPPD will notify the Landlord of the change in service by telephone, mail or email within 48 hours of the change in service.
  • Option 3 ($20) - When the tenant requests disconnection of service, NPPD will attempt to notify the Landlord/Property Owner within 24 hours of the tenant’s request. The Landlord will have the option to have the service read into their name and be charged the fee of $20, or can choose to have the service disconnected at no charge to the Landlord. In the event NPPD is unable to contact the Landlord by telephone or email, a letter will be sent to the Landlord informing him or her the service has been read into his or her name, and the account has been charged the fee of $20.
  • Option 4 ($0) - When the tenant requests disconnection of service, NPPD will disconnect the meter. There is no notification to the Landlord/Property Owner.

Late Payment Charge:

$15 – Applicable to accounts when payment is received after the due date.

Reconnect Service after Disconnect for Non-Payment of Bill:

  • $70 – During normal working hours.
  • $160 – After normal working hours, holidays and weekends.
  • There will be a $55 collection fee assessed if we come out to disconnect and your bill is paid on the premises.

Meter Tampering Charges:

Meter Tampering or Current Diversion occurs when any metering equipment or wiring has been tampered or interfered with in any manner, or metering connections have been modified in any way, so as to cause improper registration of Nebraska Public Power District’s metering equipment. In such cases, Nebraska Public Power District shall be entitled to collect for the theft of all power and energy not recorded, and all expenses incurred because of such unlawful current diversion.

Meter Tampering or Current Diversion is a crime and punishable by law in the state of Nebraska.  Nebraska Public Power District may bring a civil suit under Neb. Rev. Stat. § 25-21,276 for damages against a person who commits, authorizes, solicits, aids, abets, or attempts (a) bypassing, (b) tampering, or (c) unauthorized metering when such act results in damages to the utility. A civil suit for damages also may be brought against any person receiving the benefit of utility service through means of bypassing, tampering, or unauthorized metering.

The safety of our customers and employees is of the utmost importance to Nebraska Public Power District. Meter tampering or current diversion is among the methods used by individuals who attempt to illegally obtain energy. When improperly trained or unauthorized persons modify or attempt to modify electrical equipment, including meters, the results can be tragic. Improper modification or wiring of a meter, for example, can result in an explosion and/or fire. This type of tampering can pose a serious threat of injury or even death to the individual “tampering” or to a utility worker who regularly works with the equipment.

After Hour Service:

$180 minimum after normal working hours, weekends or holidays.

Customer Deposit (Residential) Charges:

Customers who have been served by NPPD within the past twelve (12) months and have established satisfactory paying records for their previous service will not be required to make a deposit.

  • A deposit of $225, if required.
  • Customers who establish a satisfactory paying record for a period of one (1) year will have their deposit applied to their account.
  • NPPD performs monthly reviews of credit history on accounts without a deposit to determine if one should be collected.
  • Interest rate is 1% less than the one-year Treasury bill rate on January 1st of each year.

To read the full deposit policy, view the following information: General Customer Service Charges.

Customer Deposit (Non-Residential) Charges: All new non-residential customers (except customers who had been served from the connecting office or another NPPD office within the past twelve (12) months and who had established satisfactory paying records for the previous service) shall be required to make a deposit with the District as follows:

  • The amount of deposit is two times the highest estimated monthly bill per account, with a minimum of $225. The amount required from the customer is the responsibility of local NPPD management after taking into consideration the nature of the installation and the probable use of the electric service.
  • If a deposit is required, it will be held for four years. If you achieve an excellent credit rating for the last 12 consecutive months of those four years, we will be happy to apply your deposit to your account.
  • Interest rate is 1% less than the one-year Treasury bill rate on January 1st of each year.
  • Surety bonds and irrevocable letter of credit will be acceptable, in lieu of a deposit, for all commercial accounts.
  • Dunn & Bradstreet ratings or other financial information may also be used in lieu of deposits.
  • NPPD may perform annual reviews of credit history of accounts without a deposit to determine if one should be collected.

Customer Deposit (Agricultural/Industrial) Charges: All new agriculture/industrial customers (except customers who had been served from the connecting office or another NPPD office within the past twelve (12) months and who had established satisfactory paying records for the previous service) shall be required to make a deposit with the District as follows:

  • The amount of deposit is two times the highest estimated monthly bill per account, with a minimum of $225. The amount required from the customer is the responsibility of local NPPD management after taking into consideration the nature of the installation and the probable use of the electric service.
  • If a deposit is required, it will be held for four years. If you achieve an excellent credit rating for the last 12 consecutive months of those four years, we will be happy to apply your deposit to your account.
  • Interest rate is 1% less than the one-year Treasury bill rate on January 1st of each year.
  • Surety bonds and irrevocable letter of credit will be acceptable, in lieu of a deposit, for all commercial accounts.
  • Dunn & Bradstreet ratings or other financial information may also be used in lieu of deposits.
  • NPPD may perform annual reviews of credit history of accounts without a deposit to determine if one should be collected.