WHAT DOES PAPERLESS BILLING MEAN?
Customers who no longer wish to receive a paper copy of their bill have the option of receiving an e-mail from NPPD when an electronic copy of their bill is ready for viewing. Once the customer receives the electronic notification that the statement is ready for viewing, he/she logs into “My Account” at www.nppd.com and selects “Billing and Payment History.” The current version of the customer’s electronic bill will be available for viewing by selecting the current month’s invoice option, which will ask him/her to open the current file for viewing. By selecting “Open,” the customer will view the current electronic bill statement in Adobe PDF file format. (If for any reason a customer does not receive a paperless billing statement from NPPD, he/she is requested to please check his/her spam filter before contacting NPPD to report the problem.)
PAPERLESS BILLING CONTEST WINNERS
Recently, NPPD encouraged our customers to sign up for paperless billing. Those who signed up during the contest period were eligible to win an iPad Air (1st Place) and an iPad Mini (2nd Place).
The winner of the iPad Air is Kelly Matney from Norfolk, and the iPad Mini goes to Suzanne Hagemann of O’Neill. Both are excited to have won!
More than 1,500 customers signed up for paperless billing during the contest period, resulting in a cost savings to NPPD of nearly $10,000 annually. As a public power utility, these cost savings are passed along to customers. For the second year in a row, our retail customers will see no increase in their electric rates beginning January 1, 2015; and wholesale utility customers of the NPPD will see an average rate increase of only one-half of one percent. Programs like this help us continue to provide low-cost, reliable power.
Congratulations to both Kelly and Suzanne!