Customer Services

Stay away from downed power lines following a storm

March 18, 2016

Lines could be energized; let trained crews respond Columbus, Neb. – It’s that time of year. With Nebraska Severe Weather Week (March 21-25) approaching, it is important for the public to understand what to do if faced with downed power … Continued

Electric bill payment scam crossing the state again

January 26, 2016

NPPD warns customers to not fall for demands Columbus, Neb. – The scam is back and working its way across the state of Nebraska in a number of communities. This phone scammer contacts business owners and residents and falsely threatens … Continued

NPPD introducing new outage app for retail customers

April 30, 2015

Columbus, Neb. – Reporting power outages just got a lot easier with the introduction of a new mobile outage app.  The app will allow NPPD retail customers to report power outages, check the status of their power outage, and view … Continued

Public hearing set for Hoskins to Neligh transmission line

July 24, 2013

Columbus, Neb. – A series of four public hearings on Nebraska Public Power District’s Hoskins to Neligh 345,000-Volt Transmission Line Project are scheduled for early August. Sessions will be held in Stanton, Norfolk, Neligh and Pierce, with each meeting having … Continued

Energy savings pay off at St. Patrick’s School

June 27, 2013

McCook, Neb. – Energy efficiency can pay off. This Friday, June 28 at 2 p.m., Nebraska Public Power District will present an EnergyWiseSM incentive check of $3,656 to Father Gary Brethauer of St. Patrick School for lighting upgrades at the … Continued

Scam payment attempts being made on NPPD customers

June 20, 2013

Columbus, Neb. – An individual stating that they are with ‘the electric utility,’ have been contacting Norfolk and Kearney customers of Nebraska Public Power District in an apparent scam attempt. The caller claims that they are collecting for a past … Continued

NPPD moving downtown customer service office

June 5, 2013

York, Neb. – Starting Monday, July 1, 2013, Nebraska Public Power District will begin serving customers from its York Operations Center (YOC) located at West Highway 34. NPPD’s downtown customer service office at 100 East 4th Street (City of York … Continued