Online Bill Pay:
As a customer, you may pay your bill online.

Customer Service Locations:
You may pay your bill by mail or drop it by an NPPD customer service center.

Credit Card:
Credit cards (Visa, Mastercard, or Discover) are accepted online using Customer Web Access , by phone 1-877-ASK-NPPD (275-6773) or at an NPPD customer service center.

Automatic Bank Payment:
You may also use our easy Bank Payment plan, by going online to Customer Web Access and enrolling in Automated Bank Collection. Or you may request a Bank Collection Authorization form from us. Your bill will be automatically deducted from your checking or savings account.

Budget Plan:
You may opt for the budget plan. The budget plan is a method of billing used to eliminate seasonal fluctuations. You will be billed the same amount each month, based on average charges at the time the plan was initiated. Following the 12-month plan period, the total of your monthly electric charges are compared to your total budget payments. Then, we calculate whether you underpaid or overpaid so we can balance your account. If you have a credit balance on your account, the credit will be applied to your account the next time it goes through billing. A new budget amount will be reflected on your bill the month after the settle up process.

Payment Arrangements:
If you plan to be away from your residence for an extended period of time, contact NPPD to make arrangements for payment.

If you are unable to pay your electric bill, call (toll free): 1-877-ASK-NPPD (275-6773) to speak to a representative about making payment arrangements. Under certain circumstances, NPPD may give you a credit extension or can help you contact a social service agency for assistance.